Terms & Conditions

Conditions of access and application for this website


By accessing this website and its links you are declaring your acceptance and recognition of the following conditions of application and the legal information provided in connection with this website (and the corresponding elements it contains). Should you not accept these conditions then please desist from accessing this website.


Links

This website contains links to third party websites. We have no influence on their content and thus cannot provide any warranty whatsoever for their correctness, completeness and legality. thus does not accept any liability for the content of these third party websites.


Purpose of this website / No warranty

The purpose of this website is to provide information about our company and services. Accessing of this website by the user does not mean that is entering into any contractual relationship with said user. The published tools represent neither the request for a quotation nor an offer. makes every effort to ensure that the content of this website is kept up-to-date, complete and correct. Since this information can, however, be subject to rapid changes it is impossible to guarantee that it is absolutely up-to-date, correct and complete. The information given on this website does not represent any binding aid to making a decision or answers to issues requiring advice, nor should any labour law-related or other decisions be made based on this information. Any and all activities resulting from the information published on this website take place at the sole risk of the user.

This website’s functions accepts no responsibility and gives no warranty for the long-term, uninterrupted availability of the functions provided on this website or for their being free of errors or that the website or the corresponding server are free of viruses or any other damaging components.


No secure data transmission

E-mail communication takes place via an open, publically accessible, cross-border network. It cannot thus be ruled out that the transmitted data may be accessed by third parties and the establishment of the contact thus also traced.


Data protection

We reserve the right to gather and evaluate personal data transmitted to it electronically for its own marketing purposes. In this context the provisions of the Swiss Federal Data Protection Act will be complied with and the data will not be forwarded to third parties.


Exclusion of liability

This website’s content includes no promises or warranties whatsoever.  accepts no liability whatsoever, including negligence and third party liability, for any direct, indirect or consequential damages arising from use of the information and material published on this website or from access to other websites via the links provided on this website.


Copyright and other property rights

All content published on this website is subject to copyright. All rights are reserved. (The logo is a registered trademark). Accessing of the website or downloading or copying of data on this website or parts thereof by the user does not represent the granting of any rights whatsoever to the content, software, a registered trademark or any other element of the website. Any modification, reproduction or use of the website; the logo or parts thereof for public or commercial purposes without the prior consent of is strictly forbidden.

 

General Conditions

The customer confirms to be at least 16 years old. The sale of wine to people under the age of 16 is prohibited by swiss law Art. 50 LADB.

All prices quoted are in Swiss Francs and include value added tax (TVA) and, where applicable, include an advance recycling contribution, packaging costs and delivery costs. Products and prices stated in the online shop are deemed to constitute offers. However, these offers are always subject to the inability to deliver or incorrect price quotations, both of which lead to contract cancellation.

Product images used for advertising are for illustration purposes only and are not binding.

Delivery is made only after receipt of the payment. If no payment is credited after 3 days, Cepandes may cancel the order. If delivery by Cepandes or a partner merchant is delayed, customers are entitled to withdraw from the contract as of the 30th calendar day from the originally scheduled delivery date. In such an event, Cepandes will refund the customer the total amount paid in advance. No further claims towards Cepandes or the merchant apply.

The delivery address in Switzerland must be easily accessible by truck. Should this not be the case, the customer shall bear any consequential costs. Should the customer refuse to accept the ordered products on the arranged or provided delivery date, Cepandes may withdraw from the contract (cancellation) and charge the customer for the delivery costs and any loss of value. If the customer does not collect the ordered products as stated (in-store pick-up) within 14 calendar days from the arranged date, Cepandes may withdraw from the contract (cancellation).

 

Refunds

Customers are obliged to immediately inspect the delivered or collected products for correctness, completeness and potential transport damage. If the delivery is carried out by a service partner, the customer must state the defect on the delivery note. The customer shall inform Cepandes of any defects, or false or incomplete deliveries, immediately after detection thereof and within 48 hours after receipt of the delivery/collection at the latest. Damaged bottles during delivery will be refunded. Corked or defective wines are not replaced nor refunded.

Shipping costs are non-refundable.

 

Warranty

We make every effort to ensure that information is correct and up-to-date. Despite this errors can, however, occur. Content has been carefully compiled, however the authors and editors accept no warranty or liability for the correctness, reliability, completeness and currentness of the information. Use of the website and the information it contains is at the user’s own risk. Changes may be made at any time.

 

Need help?

Contact us at info(at)cepandes.ch for any questions.